We have a new Unified Widget (Currently in BETA) that brings together all the features of our platform into a single, multifunctional tool. You can set up to four pages, customising each with unique blocks, or designate specific pages for chat, a knowledg ...
Creating a new widget is a breeze! Simply click the Add Widget button located in the bottom right corner of the Widgets section to get started. Widgets can be accessed via Widgets When setting up your widget, you'll need to provide a custom name and ...
Each widget can be installed on the website either as a multichannel button or as a standalone live chat widget. Just select the appropriate code snippet to copy and install on your website. To install a multi-channel widget on your ...
To add the live chat widget to a specific page on your website, follow these steps to obtain the widget embed link: Visit Widget Settings: Go to https://app.converseiq.com.au/settings/widgets. Access Script Code: Click the Widget script code button. ...
Need to duplicate a widget? We've got you covered! Just follow these simple steps: Navigate to the Widgets page. Choose the widget you want to duplicate. Click on the three-dot menu next to the widget and select "Duplicate item". In the dialogue ...
To transfer a widget to a different account or workspace, follow these steps: Navigate to the Widgets Page: Access the Widgets section from your dashboard or main menu. Select the Desired Widget: Identify and choose the widget you intend to ...
To delete a widget, go to the Widgets page, choose a widget you want to delete, and click the "Delete" button in the three-dot menu. Please be aware that deleting the widget will also remove all associated data such as incoming messages ...