The omnichannel inbox is a feature in ConverseIQ that brings all your communication channels into one convenient interface. By integrating with third-party platforms like social media, live chat, and messaging apps, it centralises your incoming ...
Our platform currently supports integration with multiple channels including: Facebook Messenger WhatsApp Instagram Telegram Viber Line We are committed to continually broadening this selection to encompass additional channels ...
You have methods to integrate your WhatsApp number with our omnichannel inbox: Option 1: Connect with QR Code Simply scan a QR code using your WhatsApp mobile app. This user-friendly method is compatible with both personal and business WhatsApp a ...
To connect Facebook Messenger to your omnichannel inbox, administrative access to the relevant Facebook page is required. Only page admins or owners can perform this integration. If you have the necessary permissions, follow these steps to succ ...
To connect Instagram Messenger to your omnichannel inbox follows these steps: Navigate to the live-chat-integrations section. Click on the "Add new integration" button at the bottom right. Select "Instagram" from the available options. Log in us ...
To integrate Telegram, you'll need to create a Telegram bot using @botFather and then input the bot's Access Token into the ConverseIQ live chat integration settings. Head on over to https://web.telegram.org/a/ and sign into your Telegram Account. Watch ...
To integrate Line Messenger with ConverseIQ, follow these steps: 1. Create a Line bot messaging API please follow these instructions: Line Official Messaging API (Extracted instructions from the Line website below) Get started wi ...
To connect Viber, you'll need a Viber bot. If you don't already have one, you can create it by signing up on the Viber Partners portal at https://partners.viber.com/login. After creating your bot, copy the bot token from the i ...
You can use various shortcuts to quickly access features of the chat interface. Please note that the effectiveness of these shortcuts depends on your browser's access key functionality, which varies across different browsers and operating systems. To ...