Overview

Discover the smart way to engage with your website visitors using our live chat widget, designed to make interactions smooth and friendly! Here’s a quick guide to its key features:
 
Interactive Messaging:
  • Reply to message: Engage in dynamic conversations by quoting previous messages.
  • Ice Breakers: Initiate chat with welcoming starters.
  • Quick replies: Use predefined messages for consistent responses.
  • Emoji and File Sending: Personalise chats with emojis and share files effortlessly.

Real-Time Interaction Tools:
  • Typing Indicator & Live Typing: See visitor messages as they type.
  • Audio and Video Messaging: Enhance communication with voice and video options.
  • Screencast Recording: Share your screen to clarify complex issues.

Accessibility and Convenience:
  • Speech-to-text and Text-to-speech: Make chatting easy and accessible.
  • Multilingual Support: Connect globally in multiple languages.
  • Sound Notifications & Message Status Indicators: Stay updated on chat activity.

Efficiency Features:
  • Knowledge Base Access: Provide instant answers from your resources.
  • Form Sending & Pre-chat Popup: Gather information right from the start.

AI-Enhanced Admin Features:
  • Automatically generate context-aware replies, adjust the message tone, and more with built-in AI capabilities.

Enhance your customer support and make every interaction count with our widget, also fully compatible with our chatbot builder for an even more streamlined experience!



 


Was this article helpful?