Connect Instagram Messenger

To connect Instagram Messenger to your omnichannel inbox follows these steps:

  1. Navigate to the live-chat-integrations section.
  2. Click on the "Add new integration" button at the bottom right.
  3. Select "Instagram" from the available options.
  4. Log in using your Instagram account credentials.
  5. Confirm the connection.

Completing these steps will link Instagram Messenger with your omnichannel inbox, enabling you to manage all your messages from a centralised platform efficiently. This integration streamlines communication, allowing for better organisation and responsiveness to your audience across multiple channels.


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