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  • ConverseIQ Platform
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  1. Overview
  2. Live Chat Widget

Live Chat Widget

  • Overview

    Discover the smart way to engage with your website visitors using our live chat widget, designed to make interactions smooth and friendly! Here’s a quick guide to its key features:   Interactive Messaging: Reply to message: Engage ...

  • Installing a Live chat widget

    Each widget can be installed on the website either as a multichannel button or as a standalone live chat widget. Just select the appropriate code snippet to copy and install on your website.   To install a multi-channel widget on your ...

  • Ice breakers

    Introducing Ice Breakers—a seamless way to get the conversation started! By activating the Ice Breakers feature in your Live Chat Settings, your widget becomes not just interactive but also engaging for users. Here's how to enable and tailor th ...

  • Online and offline mode

    Online Mode Visitors can initiate a chat when any of the following conditions are met: An agent is online and logged into the dashboard. An agent has an "Always online" status. The chat widget is integrated with a Chat Flow. Offline Mode When of ...

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