Where to start? This quick start guide is meant to get you up and running with a basic unified widget with Social Channels and Live Chat integrations. Please note that ConverseIQ comes with the ability to create additional workspaces Workspaces act as s ...
Welcome to the beginning of your journey with our innovative platform! Creating an account on our platform is a simple process designed with your convenience in mind. Whether you're a tech enthusiast or just beginning to explore digital tools for y ...
Start by creating your account, then log in using your email and password at the Platform Login page. Once inside, you'll land on your dashboard. We've arranged a helpful interactive tour to walk you through our key features and functionalities which ...
Thank you for choosing ConverseIQ. 🦍 Your support means the world to us! ❤️ In today’s fast-paced business world, delivering outstanding customer service is essential for staying ahead of the competition. ConverseIQ stands out as an all-i ...
To help you get started quickly, we'll cover a few fundamental concepts of our platform. Understanding these is crucial on how everything fits and functions together. Take a moment to watch the video for an overview of the platform and ...
Need to update your account details? It's simple! Just head over to the Account page where you can refresh your primary information like name, email, and phone number. While you're there, why not reset your password too? You can also tweak you ...
If you have forgotten your password, you can reset it by using the following link: Reset Password. Ready to reset your password? Just follow these simple steps. Click on the provided link above, pop in your account email address, and hi ...
To access your billing information, please visit your account page at Account. For any inquiries regarding billing or payment information, kindly reach out to us via email at Billing.
Our platform is available for free with certain limitations. The key difference is that with our paid plans, the number of team agents you have available scales at 5, 10, 20. Please note: If you are on one of the paid plans and want to u ...
Need to switch up how you appear online? It’s super easy! Just kick things off by clicking on your account avatar, right up there in the top right corner of the page. A dropdown menu will appear with your status options. Here’s a quick rundow ...
Email Settings Made Easy Set up your SMTP settings to make the most of your outgoing mail server for sending email notifications through ConverseIQ. Once configured, your clients won’t see @converseiq.com.au in their email notifications, giving yo ...
Our knowledge base engine enables you to create a comprehensive Knowledge Base website tailored to your needs, featuring custom content, knowledge base articles, and FAQs. When building your Knowledge Base website, you have access to a variety of c ...
Please note that this process is irreversible. If you wish to delete your account on the ConverseIQ Platform, please visit your account at Account. Scroll to the bottom of the page, click on Delete my account, and confirm the action. Your account will ...