Your Own Knowledge Base

Our knowledge base engine enables you to create a comprehensive Knowledge Base website tailored to your needs, featuring custom content, knowledge base articles, and FAQs. 

When building your Knowledge Base website, you have access to a variety of content elements to enhance your site’s functionality and appearance, including:

  • Headers: Organise your content with clear and structured headings.
  • Paragraphs: Provide detailed information in an easy-to-read format.
  • Alerts: Highlight important notices or updates for your visitors.
  • Images: Incorporate visuals to make your content more engaging.
  • Links: Connect your pages and external resources seamlessly.
  • Code Blocks: Share snippets of code for technical audiences.
  • Embed Elements: Integrate YouTube videos, forms, Google Maps, and more to enrich your site.

Each content block is fully customisable and can be reordered to match your specific requirements, giving you complete control over your Knowledge Base website’s layout and design. 

Moreover, the data from your knowledge base can be utilised to train an AI assistant, providing intelligent support and enhancing the user experience for your customers.

Our platform is designed to be user-friendly and innovative, making it an ideal solution for Micro, Small, and Medium Businesses looking to create an approachable and effective online presence.


Was this article helpful?